Privacy Policy

1. Introduction

Voxelio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services"), including our 3D scanning and LiDAR capture features.

2. Information We Collect

We may collect the following types of information:

• Account and profile data: email address, name, and account credentials when you create an account.
• Device and usage data: device type, operating system, app version, and usage patterns to improve our Services.
• Scan and export data: metadata related to your 3D scans (e.g., file formats such as USDZ, OBJ, GLB), export preferences, and storage usage. Scan content may be processed on-device or in the cloud depending on your settings.
• Support and communications: messages you send to support and feedback you provide.

3. How We Use Your Information

We use collected information to provide, maintain, and improve our Services; to process exports and sync; to send you updates and support; to comply with legal obligations; and to protect the security and integrity of our Services. We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data. Scan data and exports may be stored on your device and, if you use cloud features, on our or our providers' infrastructure. We retain data only as long as necessary to provide the Services and as required by law.

5. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can manage account and privacy settings in the app and contact us at support@voxelio.app for requests.

6. Third-Party Services

Our Services may integrate with third-party services (e.g., cloud storage, analytics). Their handling of data is governed by their respective privacy policies. We encourage you to review those policies.

7. Children

Our Services are not directed to individuals under the age of 13 (or higher where required). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at support@voxelio.app.